Shipping policy

We like to keep shipping simple, all orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. When your order ships you will receive a confirmation email with the tracking information for the package.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $10 flat rate shipping for orders under $100. Free for orders over $100

For simple international flat rate shipping: $20 Flat rate for all orders

Shipping option

Estimated delivery time

Price

Standard

3 to 8 business days

$10 for orders under $100

Free for orders over $100

Express

1 to 3 business days

$5 to upgrade under $100 orders

$10 for orders over $100

International

8 to 15 business days

$20 Flat Fee

International Shipping

We offer international shipping to the following countries: 

United States

United Kingdom

New Zealand

Canada 

Delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Shipping option

Estimated delivery time

Price

Standard

8 to 20 business days

$20

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within the above times of receiving your shipping confirmation email, please contact us at matt@okthro.com with your name and order number, and we will look into it for you.